AI Usage & Disclosure Policy
1. Purpose
This policy explains how artificial intelligence technologies may be used within services provided by Abundafy.
2. AI Providers
Services may utilise technologies supplied by OpenAI, Anthropic or other approved AI providers.
3. AI Outputs
AI-generated outputs may be inaccurate, incomplete, unsuitable or outdated. Users must independently verify outputs before relying on them.
4. No Professional Advice
AI-generated outputs do not constitute legal, medical, financial, tax or regulatory advice. Users should seek qualified professional advice where required.
5. User Responsibility
Users remain solely responsible for decisions, publications, marketing campaigns, communications and business actions based on AI-generated outputs.
6. AI Training
Unless expressly stated otherwise:
- We do not intentionally use customer information to train our own proprietary artificial intelligence models;
- Customer information may be processed by third-party artificial intelligence providers utilised in delivering the services;
- Such processing is governed by the applicable terms, privacy policies and contractual commitments of those providers.
Customers should not assume that third-party providers are subject to the same policies as Abundafy.
7. Data Minimisation
We are committed to collecting and retaining only the information reasonably necessary to provide our services.
As part of our standard service offerings, we do not intentionally retain customer prompts, AI conversations, audio transcripts or call recordings beyond what is reasonably necessary to provide requested services unless retention is required for service delivery, troubleshooting, legal compliance, customer request or a separately agreed service configuration.
8. Prohibited Uses
Users must not use AI services to violate laws, commit fraud, infringe intellectual property rights, generate unlawful content, impersonate others, mislead recipients or circumvent platform policies.
9. Changes
We may update this policy periodically.